Troubleshooting
Conditions | Reasons | Solutions |
Abnormal Noise when using |
Incorrect filters installed and foreign objects sucked |
Turn off the power , took out of objects, installing filter correctly |
Suction decreased | Blockage of suction inlet or filter | Clean the air inlet and filter |
The dust cup is full | Clean the dust cup |
Low power | Charging |
No power | No press on power | Long press 2s |
Out of power | Charging |
Blockage caused thermal cut-out | Cleaning dust cup and filter |
Surrounding temperature below-7.5°C |
Please make sure that the ambient temperature at the range of -7.5°C-50°C |
Unable to fully charge, keep flashing red |
The actual output current of the adapter is less than 2A |
Use 5V2A adapter, or contact customer support |